[2006-09-18] Are You Too Inward-Focused? Technology can act as a wall or a door between the organization and the customer. Too often it is becoming a wall.
[2006-09-06] Transparency Key to Shift’s Win Shift Communications, home to social media advocate Todd Defren, was named agency of record for Novell, largely on the strength of Shift's well-documented social media chops.
