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Forrester on Web Content Management for Online Customer Experience
[2012-01-04] I received a review copy of the Forrester Wave™: Web Content Management For Online Customer Experience, Q3 2011 by Stephen Powers and am just getting around to looking at it. It is a very useful document that covers a web content management market in transition. I remember back in my days with a large consulting firm that this was an emerging field and it was included within the knowledge management group I led. Now it was passed KM, at least the old school version, with the rise in Web, but also I doubt it would even be included in a KM group because of the external focus.

Emergent Collaboration Vendor Review: Qontext
[2011-12-15] On Friday's I'll be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes aspects from leadership and vision to technology and market focus. If you are vendor that would like to participate, please contact me (email is in the sidebar as is the twitter link). The goal of these posts is not to bash or praise vendors but to simply offer an objective view on what various vendors offer so that YOU can decide if they are a good fit for your business. Every post will cover the same elements for different vendors. If you have ideas or recommendations for other items to be covered in these posts then please let me know and I will consider them.

Social Media Pioneer Says Technology Will Transform Education
[2011-11-14] LinkedIn Co-Founder Reid Hoffman is sitting on top of the digital world. Hoffman helped create one of the world's most successful social media platforms. He dominated his niche and monetized his idea. His company's IPO assured that he has the financial resources to fund his dreams and passions for the rest of his life. And a particular passion is education.

Prescient Releases the Social Intranet Study
[2011-10-31] Prescient Digital Media will be officially releasing their report on the Social Intranet Study at the Intranet Global Forum conference in NYC, Nov 9-10. I had a chance to look at a preliminary copy and there are some interesting findings. The study examines social media use on corporate intranets, and the magnitude, use and popularity of social media by employees and executives. It is based on a survey conducted between late May and early June 2011 by Toby Ward, Prescient Digital Media, in association with the IABC Research Foundation. The findings indicate that there is rapid adoption of social media on the corporate intranet in the past year.

Landing Page Quality Given More Weight in Google AdWords
[2011-10-18] Google recently announced the global release of updates on how AdWords quality score is determined and how much impact these scores have on the ad's ranking.

From Social Insights to Social Business Innovation: MIT Enterprise Forum
[2011-09-26] Last night I went to an interesting event sponsored by the MIT Enterprise Forum. It was part of their Innovation Series: From Social Insights to Social Business Innovation.  I have the pleasure of attending an earlier event for startups where my Darwin Ecosystem partner Thierry Hubert presented our story. It was a very useful and innovative format where both a panel of experts and the audience provided feedback on our presentation. Once we presented we could not talk but only listen. This event was quite different and played to a much larger audience but no less useful. Here is the event description:

HP Cloud Services Beta Leaves Many Questions Unanswered
[2011-09-12] HP announced intentions to take on Amazon in the public cloud infrastructure as a service (IaaS) arena. However, the beta announcement has little to no information about why anyone should consider HP Cloud over Amazon and other public cloud IaaS providers.

Insights Into Google's Search Algorithm Change Process
[2011-08-29] Google has released a video to "give people an even deeper look inside search". The video sets out to explain the process that goes into making the changes and improvements to the Google search algorithm on almost every day basis.

CIOs Are Getting Serious About Business Rules And Decision Management
[2011-08-19] My friends at Corticon had an interesting press release today about a survey they just conducted - More Than 40 Percent of CIOs and CTOs Surveyed Plan to Automate Decision Management Processes. There were some interesting results in this. First, as their headline notes, we are starting to get some serious consideration of automated decision-making, decision management, among CIOs/CTOs. 40% is a lot higher than you would have got even a few years ago and the 36% that indicated they plan to deploy a business rules management system for decision management was also a strong result. Clearly the message is starting to get through to folks that using a BRMS to automate and manage decisions improves agility and helps you build a new class of systems - decision management systems.  The survey also asked what their priorities were and it is interesting to note how decision management systems could really help in these areas:

Using Google Alerts For Link Building
[2011-08-08] This piece on link building is in continuation of the series on ‘alternative link building methods', that need to be explored and implemented for greater benefits.  Previously, I discussed essential tips for Link Building Via Twitter, now I am throwing light on using Google Alerts for link building.

Traction Releases TeamPage Attivio Plus and Social Enterprise Web
[2011-07-26] I have covered Traction Software a number of times (for example, Traction Team Page 5.1 Moves Forward with Project Management Capabilities and Traction Introduces New Capabilities and Partners with Team Page 4.2). At E2.0 Boston 2011 Traction announced two major new capabilities. TeamPage Attivio Plus extends permission-aware search and faceted navigation to external Sharepoint, Documentum, File server, Exchange and other sources, fused with TeamPage content. Social Enterprise Web allows you to discover, discuss, tag, task and use external documents or database records discovered by search or selected with a TeamPage badge (a "Like" button for collaboration). This brings content of external "Systems of Record" into the TeamPage fabric for collaboration and action tracking using.

2011 MIT Sloan CIO Symposium: Enterprise Analytics = Business Values
[2011-07-11] Here are more of my notes from the MIT Sloan CIO Symposium: Enterprise Analytics = Business Values. Participants included: Moderator: Michael S. Hopkins, Editor-in-chief, MIT Sloan Management Review, panel: Rock Gnatovich, SVP & COO, Spotfire, TIBCO Software Inc., Brad Peterson, CIO, Charles Schwab, Sid Probstein, CTO, Attivio, and Renée Romano Nocker, Director of Technology Product Marketing, SAS.

MIT Sloan CIO Symposium: Collective Intelligence and Social Networks
[2011-06-27] Here are more of my notes from the MIT Sloan CIO Symposium: Collective Intelligence and Social Networks, Participants included: Moderator: Brian P. Watson, Director of Business Outreach, Workforce Opportunity Services, panel: Adam Boyden, President, Conduit, Robert J. Laubacher, Associate Director and Research Scientist, MIT Center for Collective Intelligence, Dr. Andrew McAfee, Principal Research Scientist, MIT, and Rob Stefanic, VP & CIO, Sensata.

Google Launches New Reputation Management Tool
[2011-06-17] Just like a normal reputation, your webutation can have a definite and visible impact on how people interact with you. Unlike your normal reputation, however, a bad webutation can reach a huge array of groups - including potential employers around the globe and anyone else who cares to Google you.

2011 MIT Sloan CIO Symposium: CIO Keynote Panel
[2011-06-06] Here are my notes from session of the MIT Sloan CIO Symposium session: CIO Keynote Panel - The Evolving CIO Role in Cloud and Mobile Computing Environment. Participants included: Moderator: David Kingston, Managing Director, Corporate Executive Board, panel: Anthony D. Christie, CIO & CTO, Global Crossing, Mark Egan, CIO, VMware, Sanjay Mirchandani, CIO & COO, Global Centers of Excellence, EMC Corporation, and Tasos Tsolakis, EVP & CIO, Iron Mountain. These notes are made real time so please excuse and typos.

Notes from 2011 MIT Sloan CIO Symposium: Academic Keynote Panel
[2011-05-23] The MIT Sloan Alumni Club of Boston, The MIT Center For Digital Business, SIM Boston and MIT ILP, are hosting the eight annual MIT Sloan CIO Symposium today. The event is sold out with over 900 people registered. Here are my notes from the session: Academic Keynote Panel: MIT's Perspective: What Every CIO Should Know About the Future Impact of Digital Business. Participants included: Moderator: Jason Pontin, Editor-in-chief & Publisher, MIT Technology Review, panel: Prof. Erik Brynjolfsson, Schussel Professor of Management, MIT Sloan, Dr. David Clark, Senior Research Scientist, MIT CSAIL, Prof. Gregory McRae, Professor Emeritus, MIT, and Prof. Alex (Sandy) Pentland, Professor, MIT Media Lab. The notes are done real time so apologies for any typos

Access Control: Et tu, Sony?
[2011-05-09] The recent breach of more than 77 million user's information at Sony bids the public cry, "Et tu, Sony?" How can one of the largest corporations on planet earth be subject to such a significant security breach? Well, Sony is not alone.

First Look At Information Builders
[2011-04-25] I recently got a briefing from Information Builders, an independent business intelligence (BI) and enterprise information integration/management (EIM) vendor founded in 1975. They sell their BI and EIM solutions separately, though they are increasingly selling these solutions together. They have 1,350 employees and 12,000 customer sites as well as a strong OEM portfolio. They find the combination of BI and EIM increasingly powerful as companies move to more real-time analytics. They focus on being number 1 for customer service, partnering with their customers and being innovative in products. Recent expansions include China, Africa, Scandinavia and Italy. They have clients across all verticals.

New York State Public Sector CIO Of The Year Named
[2011-04-11] Chief information officers who want to learn from, work for, or perhaps poach the best professionals in their field might want to take some notes concerning the achievement of Carole Post. Post was recently named the "2011 New York State Public Sector CIO of the Year."

The Four to Five Year Tenure for CIOs
[2011-04-04] Patrick Thibodeau recently wrote an interesting piece for ComputerWorld, CIOs aren't CIOs for long. He talked about the relative sort tenure for CIOs and conveyed as assessment by Frank Petersmark, CIO of Amerisure Mutual Insurance:

Supporting Economic Recovery Through Software Innovation
[2011-03-21] Software innovation goes way beyond the high tech industry as more products are increasingly computer driven. For example, I saw recently that the new Chevy Volt has four-fold increase in computer components over prior cars. Mike Gilpin at Forester looked into this issue and recently offered the report, How To Foster Software Innovation To Exploit The Economic Recovery.

Get Prepared With An IPv6 Internet Address
[2011-03-07] As you may have heard, the Internet is running out of space. Specifically, the addressing system known as the Internet Protocol or IP address that uniquely identifies every single device connected to the global network is close to maximum capacity in its IPv4 guise.

SpotCloud aims to lower IT costs
[2011-02-21] Infrastructure as a service (IaaS) vendor Enomaly establishes a marketplace to buy and sell unused computing resources. Dubbed SpotCloud, the new beta service has the potential of helping IT departments reduce costs while also increase revenue potential from IT. Is SpotCloud right for your business? Will Enomaly's open source efforts affect your decision?

IT Decision Makers Must Prepare For Discontinuous Changes
[2011-02-11] Accenture's 2011 Technology Vision report provides eight trends that Accenture expects to present discontinuous change that IT decision makers must prepare for. Accenture Technology Labs scoured a range of input data including venture capital funding, IT analyst reports, Accenture's IT Executive Forum and research and development activities in order to produce the Accenture 2011 Technology Vision report.

Protecting Your Blog From Backdoor Security Issues
[2011-01-31] If you've ever been hit with a virus on your computer, you know how difficult it can be to thoroughly clean the machine, even when you have security software that does all the heavy work.

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